Two situations account for most of the distressed calls we take: a rejection notice, and the belief that a previous set of fingerprints should have been enough. Neither means what applicants usually assume it means.

Rejected. Do I Need Ink Cards Now?

Not automatically. Start by reading the rejection notice and establishing why the prints failed, then decide with an experienced technician whether another electronic attempt or FD-258 cards is the better route.

Does the FBI Already Have My Fingerprints?

If you’ve never been arrested, no. But the answer makes no difference. A fingerprint submission is just a key to see if you have a record, and if so, what’s in it.